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Acceptable Use Policy (AUP) and Terms & Condition (T&C)
YeahHost issues this document.
The company shall be known throughout this document as YeahHost.
Important Notice
All Payments To YeahHost for Shared Hosting Have a 30-days Money Back Guarantee.
Guarantee
Any payments for
subscribing to our shared hosting have a
30-days money back guarantee. Domain name
registration, SSL
Certificate, reseller hosting, VPS, dedicated hosting
and other services are not benefit from this guarantee.
If you have violated our AUP or T&C, the thirty
(30) days money back guarantee no longer applies
to you.
Agreement
YeahHost agrees to provide the client web
hosting for a monthly, quarterly, semi-annually, annual fee.
YeahHost will never require clients to advertise for
YeahHost on their website in any way shape or form unless agreed upon such as a non-profit organization receiving complimentary hosting. Clients are allowed to use the service for business/commercial or personal websites or content.
Contents
All services provided by
YeahHost may be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any United Kingdom (or any other country) law is prohibited. This includes, but is not limited to: copyrighted material, material that is threatening or obscene, material that is "adult only" content, or material protected by trade secrets and other statue. The subscriber agrees to indemnify and hold harmless
YeahHost from any claims resulting from the use of the service which damages the subscriber or any other party.
Examples of Non-Acceptable Contents or Links:
Pirated software
Adult Websites
Torrents
Hacking programs or archives Warez Sites
Illegal MP3's
Spamming Software
Scamming, Phishing & Gambling
Virus, Malware, Adware & Harmful Contents
Background Running Programs
We do not allow background-running programs. This includes any IRC related software such as bouncers and bots. In certain cases we may allow programs to run continually in the background, these are considered on a one to one basis and an extra charge will be incurred based on system resources used and operational maintenance needed..
Shared Hosting Banned Scripts
and Contents
You are free to use any scripts you wish provided they do not affect the normal operations of the server and they are not mentioned specifically below. Scripts that are commonly known for causing server disruption include large cgi-based message forums, auctions, and banner exchanges. In the event a script affects normal server and/or administrative operations,
YeahHost reserves the right to disable the account pending client cooperation and resolution.
Scripts
and contents we do not allow:
AutoSurf, PPC, PTC or
PTS sites
Banner-Ad services
Broadcast or Streaming
of Live Events
Bruteforce Scripts
Chat servers/scripts
of any kind are strictly prohibited
Multiple Video and
Audio Streaming
Torrents
File Dump and Mirror
Scripts
Fraudulent Sites
High-Yield Interest
Programs (HYIP)
Image Hosting Scripts
Investment Sites such
as E-Gold, FOREX, MLM & Pyramid Scheme
IP Scanners
Mail Bombers or Spam
Scripts
Mailer Pro
Primarily drive traffic to another site
Proxy Scripts and
Anonymizers
Topsites
Lottery and Gambling
Scripts
Hacking scripts,
archives and programs
Distribution and/or Transmission of Obscene or Indecent Speech or Material
Violation of indecency and obscenity laws can result in criminal penalties.
Scripts banned on Shared Hosting but can be run on Dedicated Server:
- Although chat servers/scripts, banner exchanges and cgi-based forum are banned by Shared Hosting package, we do provide
dedicated server service for our clients to run this type of scripts.
Disk Space
The storage capacity provided with the hosting
plan you have purchased is defined as disk
space. It is used in order place content such as
your web pages, databases and email accounts.
You can not use the provided disk space as
backup storage, medium for file transfer (via
FTP, HTTP and etc.), or file sharing storage except in dedicated hosting.
In order to use this space for shared hosting,
you have to respect the following conditions:
You may only store your website's content. It is
forbidden to use it for personal or unrelated
pieces of data that are not part of your
website.
If Yeahhost detects you are using the disk space
to that purpose, Yeahhost can end the hosting
contract and terminate your account.
Bandwidth and Data
Transfer
The bandwidth used by your websites and the data
transfer are limited by system resource usage.
Yeahhost could step in to suspend or terminate
your account if your bandwidth usage causes
latency or problems to other customers.
We do not allow any kind of media download
websites, especially websites that exist
specifically to enable people to download files
(such as program, scripts, audio, videos, ROMs,
emulators, cheats, torrents etc.).
System Resources
The most important limitation of a shared web
hosting service is the resources allocation.
System resources are mainly CPU and RAM, which
are used by software and your websites.
Yeahhost limits its customers to a 5% system
resource usage. It is a maximum of 5% of the
total system resources that can be used by a
single customer. That applies to all clients
hosted on the same server.
If your account uses too much system resources,
Yeahhost's support staff will notify you.
In this situation, you have 2 solutions. You can
fix the situation by using less system resources
or you can migrate to a dedicated server. In
some cases, where the use of resources would
reduce the availability of services to other
customers, your site could be temporarily
suspended or moved
to an independent server for a period of up to 1
week so you can fix the situation.
You may not use any system resources or our
services to offer any free services including
but not limited to free hosting, free email
service, free application hosting, free
websites, free blogging service, and free image
hosting.
You may not use database service provided
for your shared hosting account to serve any
external application not hosted in our web
servers. However, you may use database
management software such as MySQL Workbench to
manage your databases remotely.
These rules are written to prevent misuse of the
Yeahhost’s offers (bandwidth, disk space and
system resources) in order to give assure your
entire satisfaction using the amazing Yeahhost
web hosting offers.
These rules are in place to avoid any abuse of
service (bandwidth, disk space and system
resources) in order to assure your entire
satisfaction using the amazing Yeahhost web
hosting offers.
Intellectual Property Rights
Material accessible to you through YeahHost's Services may be subject to protection under the United Kingdom (or any other country) copyright laws, or laws protecting trademarks, trade secrets or proprietary information. Except when expressly permitted by the owner of such rights, you must not use the
YeahHost Service in a manner that would infringe, violate, dilute or misappropriate any such rights, with respect to any material, which you access or receive through the
YeahHost Network. If you use a domain name in connection with the
YeahHost Service or similar service, you must not use that domain name in violation of any trademark, service mark, or similar rights of any third party.
Defamation
Defamatory speech distributed over the Internet can result in civil liability for the defamer. Defamatory information is not allows in all of our service and we are not responsible for any damages caused.
Refusal of Service
YeahHost reserves the right at its sole discretion to refuse or cancel service. Violation of any of
YeahHost's Rules and Regulations could result in a warning, suspension, or possible account termination. Accounts terminated due to policy violations will not be refunded. Free domains which have been granted for customers paying annually are released to the customer at the end of there hosting period. Domains terminated due to policy violations will not be released to the customer.
Email Policy
The following mailing activities are
prohibited:
(1)
Spam - Yeahhost does not tolerate spam,
whether legal or illegal. Bulk unsolicited
email is automatically considered spam. (2)
Forgery of email headers (Do not fake email
header information to misdirect or otherwise
"spoof" another party for any reason, including
without limitation to evade detection.). (3)
Use of Yeahhost's network for the receipt of
replies to unsolicited email. (4)
Spamming via third-party proxy, aggregation
of proxy lists, or installation of proxy
mailing software. (5)
Configuration of a mail server to accept and
process third party messages for sending
without user identification and
authentication. (6)
Hosting web pages advertised within spam sent
from another network, even if a third party sent
those emails. (7) We do not allow bulk mail,
marketing email and newsletters in shared hosting (may
cause problems
or delay to email). (8) Scam email.
Block Removal – If, as a result of a Customer's
actions, Yeahhost's mail servers or IP address
ranges are placed on black hole lists and other
mail filtering software systems, Yeahhost shall
charge Customer $200 upfront and $100 per hour
thereafter for any necessary remedial actions.
To
ensure optimum mail server performance, daily
SMTP limit is set to 1,000 email for shared
hosting account and 3,000 email for corporate
hosting account.
Spam or Unsolicited E-Mail
You must not use the
YeahHost Network, YeahHost equipment or any
YeahHost email address in connection with the transmission of spam, flames, mail bombs, or substantially similar, unsolicited email messages. Your domain may not be referenced as originator, intermediary, or reply-to address in any of the above. This prohibition extends to the sending of unsolicited mass mailings from another service that in any way implicates the use of the
YeahHost Network, YeahHost equipment or any
YeahHost email address. A message is considered unsolicited if it is posted in violation of a newsgroup charter or if it is sent to a recipient who has not requested or invited the message. For purposes of this provision, merely making one's email address accessible to the public will not constitute a request or invitation to receive messages.
If you are found to have spammed,
YeahHost reserves the right to disable your domain without warning. In addition,
YeahHost may impose a
$50 penalty for each spam policy violation.
YeahHost solely reserves the right to refuse or cancel service to known spammers. Lastly,
YeahHost reserves the right to determine what violates this policy. As such, any violation may result in cancellation of services without refund.
Abuse
Any attempts to undermine, slander, libel,
insult, threaten, or cause harm to a
YeahHost server, customer, employee, or the company directly is strictly prohibited and is grounds for immediate termination without refund. In addition, we will pursue all attempts to the fullest extent of the law.
Indemnification
Customer agrees that it shall defend, indemnify, save and hold
YeahHost (or it's employee's/owners) harmless from any and all demands, liabilities, losses, costs and claims, including reasonable legal fees asserted against
YeahHost, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, it's agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless
YeahHost against liabilities arising out of; (1) any injury to person or property caused by any products sold or otherwise distributed in connection with
YeahHost server; (2) any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party and (3) copyright infringement. Customer agrees to limit the liability of
YeahHost to the amount paid for service.
Free Domain Offers
When this offer is being run and you may need a valid promo code:
The terms & conditions for our free domain name offer are plain and simple. We will register the domain name for 1 year on your behalf. All we ask is that you stay hosting with us for a minimum of 1 year. If you decide to leave before 1 year and you want to take the domain with you we will only release it once you have paid our normal domain registration fee. If you stay for 1 year or longer and then decide to leave you are free to take the domain at no charge.
Refund and Cancellation Policy
For payment,
YeahHost accepts MasterCard, Visa or Paypal.
YeahHost invoices exclusively via e-mail.
YeahHost does not send out invoices via postal services.
You may cancel your account at any time and receive a full refund (excluding SSL
certificate, reseller hosting, dedicated server and any setup fees or domain name registrations fees incurred) if cancelled within our thirty (30) day money-back guarantee period.
If after thirty (30) days you wish to cancel your hosting account, you will receive no refund of any monies already paid to YeahHost.
However, if customer cancels fifth teen (15) days before recurring monthly billing date customer will not be billed for the next month and all payments thereafter will be cancelled with immediate effect.
Refunds will be given at the discretion of the
company management.
Domain registration fee is not refundable once your domain is registered.
The following methods of payments are non
refundable, and refunds will be credited to the
hosting account:
Bank Transfer
ATM
Cash or Cheques Deposit
Money Order
YeahHost reserves the right to arbitrate and
delimit on a per-situation basis the extent to
which this guarantee applies, and may, in the
case of abuse of YeahHost's services on the part
of customer void the thirty (30) Days Money Back
Guarantee.
Accounts violating our Terms and Conditions do
not qualify for the thirty (30) days money back
guarantee. Only first time accounts are eligible
for a refund. For example, if you've had an
account with us before, cancelled and signed up
again, you will not be eligible for a refund.
This is to protect our refund guarantee from
being abused.
Late Payment
Any account whose payment status is not current as of the start of the next billing period is deemed late. Generally, customers are given a 3 day grace period after which the account is put on suspension.
You will receive a payment reminder everyday from the start of your payment due date. If after 7 days payment has not been received or we have not been contacted regarding payment, your account will be terminated without any further notice. Reactivation of closed accounts due to delinquency incurs a
$10 reactivation fee as well as payment of the balance due in full. For late payments please email
billing department to arrange payment.
Cancellation
You must use only one of following methods to
deliver an official written notice of
cancellation: Please e-mail billing department
or
click here to submit a ticket.
Without official written notice of cancellation
to billing department within 30 days from the
date of purchase, you will not be eligible for
thirty (30) days money back guarantee.
Disclaimer
YeahHost will not be responsible for any damages your business may suffer.
YeahHost makes no warranties of any kind, expressed or implied for services we provide.
YeahHost disclaims any warranty or merchantability or fitness for a particular purpose. This includes loss of data resulting from delays, non-deliveries, wrong delivery, and any and all service interruptions caused by
YeahHost and its employees. YeahHost makes a 99.99%
uptime guarantee.
YeahHost keeps backups of key server systems only.
YeahHost can accept no responsibility for any loss of data or consequences arising from this.
YeahHost always advises clients to back up their site data regularly for its own protection.
YeahHost furthermore expects that its customers who provide hosting services (resellers) to others will ensure its customers fully comply with all applicable laws concerning the privacy of online communications and any other policy of
YeahHost A customer's failure to comply with those laws will violate this policy.
If a reseller provides hosting services to others and decides to cancel their reseller hosting account with
YeahHost, then YeahHost will not be responsible for maintaining hosting for the resellers customers.
Finally,
YeahHost wishes to emphasize that in accepting services, customers indemnify YeahHost for the violation of any law or
YeahHost policy, that results in loss to
YeahHost or the bringing of any claim against
YeahHost. This means that if YeahHost is sued because of activities of the customer that violate any law, or this policy, the customer will pay any damages awarded against
YeahHost, plus costs and reasonable legal fees.
Failure to comply with any of our terms & conditions will result in grounds for immediate account deactivation.
YeahHost reserves the right to change, edit, or update the policies contained in this document, along with the content on our website including the prices on our services at any time for any reason without notice.
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